Questions, answered.

ResiQ helps multifamily owners and operators make and carry out technology decisions. Work includes managed Wi-Fi, property management and leasing platforms, vendor RFPs, acquisition technology diligence, fractional IT leadership, and AI readiness.

ResiQ focuses on independent multifamily operators and small-to-mid-size apartment portfolios that need experienced technology leadership. An approaching renewal, acquisition, platform change, or unresolved vendor problem is a useful starting point. Existing staff and providers can stay involved.

Usually, no. The first step is to understand who owns each responsibility and where decisions or support stall. ResiQ can coordinate existing teams and providers, then recommend changes where the current arrangement does not meet the portfolio's needs.

Request a free 30-minute discovery call. Share your property and unit counts, the decision you face, and any renewal or acquisition deadlines. Josh will reply with scheduling details and use the conversation to identify an appropriate next step.

Yes. You can start with a technology assessment, vendor decision, RFP, or infrastructure review with an agreed scope and deliverable. Ongoing advisory, implementation oversight, and managed IT support can be scoped separately if you need them.

The deliverables depend on the decision. Examples include a requirements document, scored vendor comparison, technology roadmap, or support and escalation plan. The scope identifies the outputs, responsibilities, and review points before work begins.

Bring available contracts, proposals, system or network documentation, support history, and relevant deadlines. Identify a decision owner and the staff who use or support the technology. Their input helps confirm requirements, check assumptions, and review recommendations; missing information can be identified during scoping.

Consulting timing and fees are agreed after the scope is defined. Property count, available documentation, vendor responses, access needs, and your team's availability affect the work. A focused review and an implementation project require different schedules and levels of involvement.

A discovery call is a free 30-minute introduction to discuss fit and next steps. A strategy session is a four-hour working session for $2,500, focused on a specific portfolio technology decision. Submit the context first; Josh reviews the request before sending a booking link.

Start with the leasing, accounting, resident-service, and reporting workflows your team needs. Give vendors the same requirements, test comparable demonstrations, and score documented evidence. Review integrations, migration, support, implementation effort, and full-term cost alongside features.

ResiQ does not accept vendor commissions or kickbacks. Recommendations depend on portfolio requirements and evidence. EvieAI is ResiQ's own AI platform and is identified as such; it is optional, and an assessment can recommend an existing tool, a process change, or no automation.

Yes. The review starts with your existing systems, equipment, contracts, and support arrangements. Working technology can stay where it meets the requirements. Replacement should address a specific reliability, security, support, or operating need.

No. The selected carrier or managed Wi-Fi provider supplies connectivity under its agreement. ResiQ helps evaluate providers, compare contracts and costs, plan deployment, and define acceptance tests and support responsibilities.

Yes. Review the contract, network documentation, support history, and resident or staff complaints together. The work can identify gaps in capacity, equipment, support ownership, or vendor commitments and establish questions and next steps for the provider.

Fractional IT leadership gives your portfolio an experienced technology leader on a part-time or flexible basis. The role can own the roadmap, coordinate vendors, review risks and contracts, and guide acquisitions and implementation alongside ownership and property teams.

Help-desk support is a separate responsibility. ResiQ can coordinate an existing provider or include managed IT support in an agreed scope. The engagement should identify who handles tickets, monitoring, and maintenance, along with support hours and response expectations.

EvieAI is ResiQ's AI knowledge and automation platform. Approved users can ask questions across connected Microsoft 365 email, files, SQL databases, and dashboards through a web interface or Microsoft Teams. The deployment defines authorized sources, user access, and operating controls.

No. Wi-Fi, PropTech, diligence, and IT advisory engagements do not require EvieAI or any AI product. An AI assessment starts with your workflow and evaluates suitable options, including tools you already use.

Define one workflow, authorized data sources, access controls, human review, and an owner for errors and corrections. Test representative questions, missing or stale information, and staff handoffs. Review accuracy, staff effort, operating cost, and unresolved errors before expanding.